ŠKODA Service FAQ


How many free services are provided for new cars?
First free service at 15000 Kilometers or one year whichever is earlier.

What is included in free service?
During free service, only the general service labour is free.

The cost of consumables like oil, filters, etc. need to be borne by the customer.


What is the significance of indications on instrument cluster?
The instrument cluster shows warning indications for certain functions.

To know about each one please refer to the owners’ manual or contact your nearest Škoda authorized dealership.


What are the charges of periodic service?
Charges may vary from service to service depending upon the nature of concern and the number of kilometers the vehicle has run.

For detailed break- up of service charges contact your nearest dealership.


What is the recommended engine oil for Škoda cars?
Škoda recommends usage of synthetic oil,

DIESEL ENGINES ( without DPF )

Model Engine Type Engine Code Recommended Skoda(specification)
New Octavia 2013 2.0 TDI CR CRVC VW 507 00
Yeti 2.0 TDI CR CLCB VW 507 00
New Superb 2.0 TDI PD BKD VW 505 01
New Superb 2.0 TDI CR CLJA VW 505 01
Superb 2.5 TDI PD BDG VW 505 01,505 00
New Laura 2.0 TDI PD BKD,CLCB,CLCA VW 505 01
Laura 1.9 TDI PD BJB, BXE, BKC VW 505 01
Old Octavia 1.9 TDI PD AGR/ALH VW 505 01,505 00
Fabia 1.4 TDI PD BNM VW 505 01
Fabia FL 1.2 TDI CR CFWA VW 505 01
Rapid 1.6 TDI CR CLNA VW 505 01

 

PETROL ENGINE

Model Engine Type Engine Code Recommended Skoda(specification)
New Octavia 2013 1.4 TSI CHPA VW 502 00
New Octavia 2013 1.8 TSI (A) CJSA VW 502 00
New Superb 1.8 TSI CDAA VW 502 00
New Superb 3.6 FSI CDVA VW 502 00
Superb 2.8 MPI AMX, BBG VW 501 01,VW 502 00
New Laura 1.8 TSI CDAA VW 502 00
Laura RS 1.8 TSI CDAA VW 502 00
Fabia 1.4 MPI BXW VW 501 01,502 00
Fabia 1.2 MPI CEVA VW 501 01,502 00
Fabia FL 1.2 MPI CJLA VW 501 01,502 00
Fabia FL 1.6 MPI CLSA VW 501 01,502 00
Rapid 1.6 MPI CLSA VW 501 01,502 00

Service Interval Effective from 1st May, 2009


What is the recommended fuel for Škoda cars?
Kindly refer the label pasted on fuel filling cap (inside) for recommendation of fuel grade.

What is the maximum capacity of fuel tank?

ŠKODA Superb – 60 litres
ŠKODA Octavia – 50 litres
ŠKODA Yeti – 55 litres
ŠKODA Laura – 55 litres
ŠKODA Rapid – 55 litres
ŠKODA Fabia – 45 litres


Can a car get serviced from any other service center in India?
Škoda cars can be serviced at any of the Škoda Authorized service dealership across India irrespective of the place of purchase, unless sold in a specific scheme.

To avail the service facility, the sales invoice and service maintenance schedule book, is to be provided by the customer, to the servicing dealership.

It is also mandatory for the customer to ensure that the service book is updated and the necessary entries should be made for future references.

Please refer to the service schedule book for more details about the periodic maintenance of your car.


What are the parts that are covered under warranty?
Škoda offers warranty on new vehicle for the period of 2 years, unlimited kilometers.

Please refer to the service warranty book or contact nearest dealership for further details.


What is the procedure to get a duplicate key?
If the customer intends to purchase a duplicate key, he has to contact the dealership for the same. (The key of the car has a specific manual and secret code. These codes are not available with the dealership and are available only with the manufacturer.

The manual code is obtained by giving the reference of the VIN no. of the car, and the secret code is received by giving the reference of the VIN no. and immobilizer no. of the car. The dealership needs to get the key from the manufacturer.

After the receipt of the key, the same needs to be adapted with the respective car with the help of the secret code. The whole process takes approximately 45 days.


What is Cruise Control System (CCS)?
The cruise control system (CCS) maintains a constant speed, more than 30 km/h (20 Mph), once it has been set, without you having to depress the accelerator pedal.

This is only possible within the range which is permitted by the power output and Braking power of the engine.

The cruise control system makes it possible – particularly on long journeys – for you to rest your “accelerator foot”.


What is the advantage of ABS?
Antilock Braking System (ABS) prevents wheel lock-up during sudden braking, thus preventing skidding while retaining maneuverability.

What is ESP?
The ESP (Electronic Stability Program) is an electronic stabilization system, which controls under steering and over steering for better maneuverability.

What are the benefits of parking sensors?
Parking sensors are a technology that allows the driver of the car to be alerted to nearby objects in their path.

Can I use accessories and parts of any other manufacturers?
It is advisable to use only Škoda genuine accessories and parts .These are specially designed for your Škoda car which gives guarantee of reliability, safety and suitability.

Any damages resulting from technical alterations will not be approved by Škoda to be covered under warranty.


Where can I find genuine spares and accessories?
Škoda genuine accessories and parts are available only at Škoda authorized dealership.

What are the advantages of CR technology?
The advantages of having CR engine are Lower engine noise, Smooth idling & acceleration, low fuel consumption & clear environment i.e. low emission of pollutants

Is there any guarantee on Škoda genuine accessories and parts?
We offer warranty on Škoda Genuine Parts & Škoda Genuine Accessories for a period of 2 years unlimited Kilometers from the date of fitment by authorized dealer.